Website Backups

We would encourage you to create a backup of your website on a regular basis. 

If your site is an Ecommerce website, or your website saves customer transactions, we would recommend you create a backup on a daily basis.

Automated Daily Backups

For peace of mind and for just $30.00 + GST / month, go FORWARD can provide daily back up of your website database, and a total back up of your hosting account each month.  Please submit a support ticket if you would like us to set this up for you.  

Website Backup Instructions

IMPORTANT:  Use the Partial Backups option - not the Full Website Backup Option 1

There are two critical backups you'll need to do. Firstly the website files and images, and secondly your database which stores your website data. Below are step by step instuctions to perform both operations.

 1.  Files and Images Backup (In the Partial Backups Section)

  • Under the Download a Home Directory Backup heading, Right Mouse click on the button Home Directory
  • Select Save link as
  • Select a folder on your computer to save the back up too.

2.  Database Backup (In the Partial Backups Section)

  • Under Download a MySQL Database Backup, Right Mouse Click on the hyperlink pointing to your database (if you have more than one database listed here you will need to complete this step for each)
  • Select Save link as
  • Select a folder on your computer to save the database file too.

You will be able to email any of these files to go FORWARD in the event your website needs to be restored in part or whole.

1. Using the Full Backup (Download or Generate a Full Website Backup) will create a large backup file, left on your server which could potentially use up your entire web hosting disk quota, causing your emails to bounce.



You (The Customer) is solely responsible for making and storing backup copies of your website and related content. go FORWARD Limited has no liability or obligation to create, store or provide any backup copy to your website, databases or other content related to your website and its operation.

By your continued use of go FORWARD Limited's products, systems and services, you agree that go FORWARD Limited cannot be held liable or responsible for any damage, loss of use, service interruption, loss of data, or any other loss resulting from the use of go FORWARD Limited's products, systems and services.

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